MIL-TAC Knives and Tools believes in serving those who defend us on a daily basis. This motto can be found in every single model of knife or tool that we manufacturer. It begins and ends with our companies four major goals: design, components, manufacturing, and customer support.
Design
MIL-TAC Knives and Tools partners with the industry leading designers and continually takes feed- back from our customers in order to continually improve our products
Components
MIL-TAC Knives and Tools only selects the highest quality components from rock solid suppliers so that our products exhibit excellence in construction in order to meet and exceed our customer’s high expectations.
Manufacturing
MIL-TAC Knives and Tools uses the finest manufacturing processes and procedures to ensure that the final product is both rugged and reliable. Your life may some day depend on our products and we take that very seriously as we take pride in creating the finest quality products.
Customer Support
MIL-TAC Knives and Tools strives to provide the best customer support in the industry. From the initial recommendations of a product through the life- time warranty work, the customer’s satisfaction is our only true objective and that satisfaction is guaranteed.
TW
Craig,
Thank you again for our most recent order. We couldn’t be more pleased with the pieces; they are outstanding – far more impressive than we had ever hoped.
The purpose of this note is to offer Craig Sword an unreserved testimonial to your unparalleled customer orientation and the outstanding responsiveness we’ve experienced. You were there for us at the initiation of the order with your exceptional counsel and savvy and practical recommendations given our needs and you delivered the sort of knives which we had only dreamt of. If there are any interested parties, it is an honor for us to have the opportunity to recommend him most enthusiastically and recommend his service, his products, and his integrity and character most highly! Craig is a top quality individual – intensely motivated to maximize customer satisfactions!
It is our sincere hope, Craig, to have the opportunity to deal with you again in the very near future. In the meantime, please know that you have a customer who couldn’t be happier – a customer for life!
Best personal regards,